Frequently Asked Questions (FAQ)

WE REALLY DO CARE!

We make each toy with lots of Tender Loving Care...so, if something seems to be wrong, please contact us and we will fix or replace your toy promptly and FREE!


How long will it take to receive my order?

Depending on the nature of the release, it may take up to 4-6 weeks. Remember, all items are made and painted by hand by one person. Quality takes time and you will receive the best quality figure money can buy.


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere in the world that can accept deliveries.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.